INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the delivery charges for orders from the Online Shop?

A delivery charge is the cost of transporting or delivering goods. Again, buyers need to check if delivery charges are included in the price.

Which payment methods are accepted in the Online Shop?

Credit and debit cards. Credit and debit cards are the most common payment methods for ecommerce transactions.

How long will delivery take?

First-Class Package Service generally arrives in between one and three days, but it could also take up to four days right now.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name …

What exactly happens after ordering?

The order management process keeps track of customer orders and allows retailers to handle all steps involved within the order fulfillment process.

Do I receive an invoice for my Order?

A purchase order is sent out before the delivery of products and is one of the first documents of the purchase process. While an invoice is issued after the good or service has been completed, and is usually one of the last documents filed.

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